What is Made-To-Order Clothing?

Uniquely crafted for you, our made-to-order items undergo customization upon request, initiating the creative process once an order is placed. Upon confirmation of your order details and payment, a confirmation email will be sent. Meticulously crafted with care, your exclusive item then takes shape.

Important to note is that once successfully submitted, a made-to-order item cannot undergo cancellation, modification, or return for a refund. These items stand as final sales.

How does the custom dressmaking process work?

The process begins with a consultation to discuss your vision, preferences, and details for your dream dress. Once you've decided, we'll proceed to measurements and design confirmation. After that, our skilled team will bring your vision to life with meticulous craftsmanship.

How can I book a custom dressmaking service?

Booking is easy! Visit our website and navigate to the “Bookings” section. Choose a convenient date and time for your initial consultation, and you're all set.

What is the turnaround time for a custom dress?

Turnaround times vary depending on the complexity of the design and our current workload. During the consultation, we'll provide you with an estimated timeframe. Rest assured, we strive to deliver quality dresses in a timely manner.

What if I need to change my order after it's placed?

Once an order is confirmed, modifications may be limited. It's crucial to communicate any changes during the initial stages of the process. We want to ensure your satisfaction and will do our best to accommodate reasonable requests.

Do you offer rush services for last-minute events?

We understand the urgency of special occasions. We prioritize quality and do not offer rush services. Contact us directly to discuss your specific needs.

Can I cancel my order and get a refund?

Unfortunately, made-to-order dresses are non-refundable once the order is successfully submitted. This policy is in place due to the personalized nature of our creations.

Can I customize the dresses available online?

Currently, our online offerings are pre-designed, and customization options may be limited. For fully customized dresses, we recommend booking our custom dressmaking services through our website.

What payment methods do you accept for online orders?

We accept various payment methods, including major credit cards and secure online payment gateways. You can choose your preferred payment option during the checkout process.

Do you offer international shipping for online orders?

Yes, we do provide international shipping services for online orders. However, kindly note that the transaction processing for international shipments is conducted outside of our website. If you have any further questions or would like to proceed, contact us directly at contact@couturebyvalquiria.com. Shipping costs and delivery times may vary depending on your location.

How can I monitor the status of my online order?

Feel free to create an account with us to conveniently track your shipment's progress